IT Solutions Built for Your Team
With Radiance, you get more than reactive break/fix tech support: you get a strategic partnership that helps you fully understand and plan your IT decisions. With each of our program offerings, you’ll feel more prepared for the future, and confident that your technology is doing its job to keep you safe.
Managed IT
Co-Managed IT
Information Security Assessment
If you need a fully-managed IT solution that includes strategic guidance and a round-the-clock help desk service, SmartBusiness Suite is your best option. Get comprehensive management for your entire infrastructure, while empowering your team members and safeguarding your network.
Plan with confidence
Consultative strategy meetings & a proactive investment roadmap.
Recover quickly
Complete help desk support, 15-minute triage times & as-needed onsite resolution.
Build trust and partnership
Local, designated IT support teams, comprehensive documentation, & root cause analysis
Safeguard against disaster
Targeted security solutions, security awareness training, & intelligent threat detection
If you need a fully-managed IT solution that includes strategic guidance and a round-the-clock help desk service, SmartBusiness Suite is your best option. Get comprehensive management for your entire infrastructure, while empowering your team members and safeguarding your network.
Focus on your priorities
24/7/365 monitoring tools and automated remediation for low-priority issues
Enhance your support experience
A help desk ticketing system, remote support screen share, and documentation management.
Tailor your solution
Seamless add-on offerings including data protection, message security, and security solutions.
Cover IT staffing gaps
24/7 Radiance help desk availability for sick days, vacation time, and emergency projects (standard hourly service rates apply)
Stop guessing about your organization’s safeguards & risks. Get a comprehensive evaluation and consultation of your security posture across every aspect of your organization, with an investigation that outpaces simple questionnaires or security scans.
Examine your entire security profile
Internal and external technology, physical safeguards, even administrative policies.
Collaborate with our Information Security Assessor
A designated assessor, thorough interviews, and insightful investigations
Understand your risks
Exhaustive analysis & in-depth consultation with a personal touch
Act on your results
A concise and actionable summary of weaknesses and a thorough action plan for the future